[BNM] [OT] BT Phone line reconnection

[James Wragg]

Hi,

Asking on behalf of my sister - She's been in rented accommodation for
a while now without a phone line (she's purely relied on mobile) but
now wants Broadband, but BT want to charge £120 to send an engineer
out to reconnect her line?!

She has a socket in the lounge, and when she moved in (about a year
and a half ago) the BT socket in the flat had a dial tone. She doesn't
want to go for Virgin.

Is there any other way she can get her line re-activated without
having to fork out £120?

Thanks in advance,

James