[BNM] 2.0 web based CRM recommendation please

[Joe Aliferis]

SugarCRM

Its not perfect, but its Open Source and pretty damm good.

Feature rich and customisable - with a community of developers 
supporting eachother and creating add-on's.

I have a collection of clients using it, hosted on my servers, for a 
number of years now.

Joe


Oliver Marshall wrote:
> Hi chaps.
> 
> Can anyone recommend a 2.0 web based CRM service ? I mean recommend in the
> truest sense of the word as in you have some (ideally positive) experience
> with it and find it useful.
> 
> I'm desperate for something to integrate all the info we get in from clients
> in to one interface. We have a helpdesk for support and SLA management, we
> have a wiki for storage of information, and we need a CRM to track
> leads/contacts/interesting email threads from clients etc.
> 
> I'm not convince 100% that a CRM is the perfect solution, but it certainly
> may be A solution till we find something else.
> 
> Olly
>