[BNM] Broadband recommendations

[Alan Braddish]

That's how I understand it also...

So, if there was a connectivity issue, I would deal with my ISP only, and
then the ISP would deal with BT if there was an ongoing line issue?

Thanks.

-----Original Message-----
From: bnmlist-bounces at brightonnewmedia.org
[mailto:bnmlist-bounces at brightonnewmedia.org] On Behalf Of Guy Tierney
Sent: 27 February 2007 09:55
To: Brighton New Media
Subject: Re: [BNM] Broadband recommendations

As I understand it the infrastructure is all run by BT. Companies like Zen
interface with the network and engineers. So regardless of who you go with
the LINE and exchange equipment will always be BT (I think with the
exception of talktalk who are installing their own exchanges). So if your
line goes down it WILL be BT engineers fixing it.

Problems with this hardware are minimal however - its seem that what they do
with your data once you are connected to your ISP that counts.

gt


on 27/2/07 9:26 am, Alan Braddish at alan at webspoke.co.uk wrote:

> So, if you change ADSL provider, say from BT to Zen (or Moving Edge, for
> example), and there are connectivity issues with the ADSL line, such as
> dropping connections, is it the ISP that deals with it?  i.e. we wouldn't
> have to speak to BT to get the connection fixed?
> 
> Seriously considering moving away from BT...
> 
> 
> -----Original Message-----
> From: bnmlist-bounces at brightonnewmedia.org
> [mailto:bnmlist-bounces at brightonnewmedia.org] On Behalf Of Stewart Birch
> Sent: 27 February 2007 09:14
> To: Brighton New Media
> Subject: Re: [BNM] Broadband recommendations
> 
> BT made me almost kill myself in a fit of rage....if I went into detail
now
> I'd just boil over and go postal in the office.
> 
> I wish i was with Zen
> 
> On 2/27/07, Alan Braddish <alan at webspoke.co.uk> wrote:
>> 
>> Even BT Business has problems.  One of my clients' connections drops
about
>> once every 24 hours and the router needs to be reset to bring the
>> connection
>> back, even though we have auto-dial setup on it (and have tried an
>> alternative router).
>> 
>> It's a bugger...
>> 
>> -----Original Message-----
>> From: bnmlist-bounces at brightonnewmedia.org
>> [mailto:bnmlist-bounces at brightonnewmedia.org] On Behalf Of Nick Tong -
>> http://TalkWebSolutions.co.uk
>> Sent: 26 February 2007 23:06
>> To: Brighton New Media
>> Subject: Re: [BNM] Broadband recommendations
>> 
>> I agree, avoid BT as it keeps dropping :(
>> 
>> On 26/02/07, Guy Tierney <guy at south.co.uk> wrote:
>>> 
>>> +1 for zen
>>> -1 for BT
>>> 
>>> I've had a stack of calls this week regarding mails being slow and
>>> unreliable, certain websites being off line - the one thing that
>> connects
>>> them all is their use of BT as an ISP. I cant explain why a client can
>> see
>>> google or the BBC but not his own site when everyone else can - BT is
>> not
>>> great at admitting they have issues either. I'm not sure if these
>> clients
>>> are on BT BUSINESS rather than consumer but I'll tar them with the same
>>> brush ;D
>>> 
>>> Gt
>>> 
>>> 
>>> 
>>> on 26/2/07 6:30 pm, Oliver Marshall at
>> oliver.marshall at g2support.comwrote:
>>> 
>>>> Zen and bt business
>>>> 
>>>> Plus.net were poo-poo'd
>>>> 
>>>> 
>>>> On 26/2/07 17:44, "Wayne Douglas" <wayne at codingvista.com> wrote:
>>>> 
>>>>> Hey
>>>>> 
>>>>> A while ago there was a discussion on broadband providers - I cant
>> get
>>> onto
>>>>> the search page at the moment as it looks like it's down. Anyone
>>> remember
>>>>> what the outcome was - non-ntl/cable broadband specifically.
>>>>> 
>>>>> Cheers
>>>>> 
>>>>> w://
>>>> 
>>>> 
>>> 
>>> 
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>> 
>> 
>> 
>> --
>> Nick Tong
>> 
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> 


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