[BNM] Fasthosts customers blindsided by emergency password reset

[Alan Pike]

On Dec 3, 2007 9:49 PM, Paul Annett <bnm at paulannett.co.uk> wrote:
> Customers of Fasthosts' domain registry service, UKReg, have also had their
> passwords reset and new passwords posted out to them, even though they don't
> even have databases or FTP accounts on their domains.
>
> A particular annoyance for me as I need to log in and change some of my DNS
> settings, but at least my websites aren't down as a result.
>

Gah! was going to change nameservers on a couple of my domains and
remembered these were some of my oldest ones before I saw the error of
my ways and still used UKReg. Has anyone actually received a new
password yet?  There's a lesson for us all here, even if you're only
registering thru' a disastrous company like farcehosts/UKReg, they'll
still find a way to upset you.  I'm IPStag'ing my way out of there as
soon as I get a control panel back.  I'm a queue position 45! ooh, no,
40! oooh, 34. annnd the batteries going on my handset. bah.  has any
one actually got thru and achieved anything useful? like a new login?